FAQs

Videosat  Home    
ONLINE STORE         
Satellite Phones
Why Satellite         
Choosing A System          
Commercial Systems        
Understanding Internet      
Smartcards                 
Customer Care         
Spare Parts  
Newsletters and Bulletins       
FAQ                                     
Supporting Our Community         
Contact Us             

Taking the first step is easy - Contact our friendly team in Australia on:

Ph: (02) 9484 0100

you can email us,

or complete our contact us form.




Frequently Asked Questions

What are the benefits of satellite and how does it compare with normal antennas?


Satellite reception is available Australia wide and is not affected by the usual sources of interference that typically interrupts terrestrial (local antenna) reception such as weather patterns, mountains, even the earth's curvature.

Satellites have none of these restrictions. Programs can come from next door, or half way around the world with picture perfect digital quality. Best of all, because you own your own satellite system, there are no monthly fees for free-to-air TV anywhere in Australia. Campersat can also work with other satellite services, such as pay TV.


Does the VAST Receiver come in 12v?

No, however the satellite equipment consumes approximately 30 watts at 240v AC. On a 12 volt system, you will need to use a small inverter, and your Campersat system will use only 3 amps. In general, inverters are low cost and are generally sized larger to cater for other accessories including TV. Satisfactory operation can be obtained from either a small, dedicated inverter, a larger shared inverter, generator or 240 AC line power. We recommend the use of inverters for 'free' camping to avoid the necessity of running fuel powered generators.You can have many hours or days of happy TV viewing on a normal battery charge.

Most manufacturers recommend that generators are best run at near full load to run larger appliances or to charge batteries. Correct battery charging is a science. We recommend you do your research and choose wisely.



Does the picture quality vary across the country?

No. The broadcast is digital, so the picture will always be free of 'ghosting' and 'snow'. The picture quality will remain perfect unless there is insufficient signal to operate the receiver, in which case you may experience a 'signal dropout' where the signal will go temporarily blank. Your standard Campersat dish (75cm) is big enough to give you excellent reception all around Australia. Signals are weaker in Australia's far north-east and south-west, as well as during heavy rain or dense overcast conditions.

Larger and smaller dishes are also available. Our 60 cm dish is useful where storage is an issue and provides good east coast reception and limited (fair weather) national coverage. Our 90cm dish provides the most reliable reception in all weather conditions over almost all of Australia. Call us to discuss the best size for you. You can even change the dish size at a later date with our upgrade kits!



What are the benefits of satellite and how does it compare with normal antennas?

Satellite reception is not affected by the usual sources of interference that typically interrupts terrestrial (local antenna) reception. These can be caused by weather patterns, topography such as mountains or buildings, local electrical interference, even the earth's curvature can interfere with great picture and sound.

Satellites have none of these restrictions. Best of all, because you own your own satellite system, there are no monthly fees.


Understanding Lnbs

The LNB- the bit in front of the dish is probably the most important piece of high tech electronics in your satellite system.

It is important that this unit matches the required performance of each receiver connected. Some European LNB's are not compatible with receivers used by Australian service providers. If in doubt just ASK. All Campersat systems are designed with this in mind.



Satellite Pay TV

If you are already a subscriber and want to take your subscription on the road, make sure the satellite system you purchase has a dish and LNB that is compatible with your Pay TV receiver and that you get the equipment you need to connect the Pay system to your free to air equipment. Campersat customers have access to our expert advice, can purchase specialist products which connect free to air and Pay TV and we understand the compatibility requirements between dish, LNB and receivers.

Customer Testimonials

Check out what our customers think here. Please send us any feedback you would like included.

 

 

Copyright © 2002-2016. Videosat Pty Ltd. All rights reserved.   SATELLITE TV SUPPLIERS